Manhattan Hotel Policies
Salida's only self service hotel on the Arkansas River!
Thank you for choosing the Manhattan Hotel, a Salida VRBO. We do not have a Front Desk if you need assistance please call/text us at (719) 221-0055 from 9am-7pm or email us at info@manhattanhotelsalida.com.
The Manhattan Hotel operates as automated as possible to anticipate your needs. We do not have a front desk. Our virtual front desk is open from 9am-7pm.
Please feel free to Text us at 719-221-0055
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Check-In/Check-Out Policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
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Cancellation Policies:
Any and all cancellation situations (that are not the responsibility of our hotel) are treated as any other (including, but not limited to, health issues, weather, work or family problems, forest fires, strikes, acts of God, etc.). Please bear these possibilities in mind prior to purchasing your reservation, but also understanding that last-minute cancellations often prevent other customers from booking rooms.
• Reservations may be cancelled more than 7 days prior to check-in with full refund.
• Reservations cancelled between 7 days - 24hours will not be charged the remaining 50% balance. The 50% deposit will be kept.
• Cancellations within 24 hour notice will be charged in full and no refunds will be given past this cut off date.
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Guests who wish to check-out prior to their original check out date will not be eligible for a refund or credit.
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Third-Party Bookings: If you booked your accommodations on a third-party site i.e. Expedia, Hotels.com, Travelocity, ect. to cancel or modify a reservation, the guest must contact Expedia Group. The Manhattan Hotel can’t modify or cancel a reservation on behalf of the guest. Please visit the website where you made the reservation to process the necessary changes. Alternatively, you can contact Expedia Group’s Customer Support department by phone or e-mail. Contact details are in the confirmation message the guest received.
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Confirmation: Reservations are confirmed with a valid Visa, Master Card, American Express, Discover, which we hold in lieu of a security deposit. A payment of 50% of the total is due at time of booking. Full payment is due at check-in date. The credit card on file will be charged the remaining balance prior to check-in.
Cancellation Policy: Any and all cancellation situations (that are not the responsibility of our hotel) are treated as any other (including, but not limited to, health issues, weather, work or family problems, forest fires, strikes, acts of God, etc.). Please bear these possibilities in mind prior to purchasing your reservation. Reservations may be canceled more than 7 days prior to check-in with full refund. Reservation cancelled between 7 days - 24 hours will not be charged the remaining 50% balance due. However, the 50% deposit will be held. Cancellations within 24 hour notice will be charged in full and no refunds will be given past this cut off date. Our hotel is not responsible for inclement weather. Weather cancellations are treated as any other. Please travel safely! No refunds will be issued due to weather conditions or health issues!
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Virtual Credit Card/Security Deposit Agreement: Renter acknowledges, understands and agrees to the following:
- I understand The Manhattan Hotel requires a valid credit card on file as a"virtual" security deposit (Visa, MC, Amex or Discover). I authorize The Manhattan Hotel to apply extra charges against this card up to $1000.00 for damage, loss or failure to abide by rental policies. Charges will be assessed if excessive cleaning or repair is required upon Guest departure or if Guest does not abide by Manhattan Hotel policies. Evidence of indoor smoking of any kind, use of firearms, fireworks, unapproved over-occupancy or unapproved pets will result in a charge of up to $1000.
-I agree to check in after 3pm and depart by 11:00am on check-out date stated herein. I understand that any guest who does not depart as agreed may be charged for an additional night, unless advance arrangements have been made with management.
-I understand that The Manhattan Hotel is not responsible for any of my or my group’s valuables or personal items left in Property. I further understand and agree that I am personally liable for missing contents from the Property and charges and damages incurred during this stay.
-I hereby waive and release The Manhattan Hotel as well as the property owner from any claim by or injury to me, my guests and my personal property, or arising from or out of my being on the Property, except any such claim or injury resulting from their gross negligence.
-I understand that the use and enjoyment of the room, facilities, river, and any other features of the property are at my own risk.
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-I understand that smoking of any kind on or around The Manhattan Hotel properties is not permitted. I understand I could be fined up to $1000 if smoking on property.
-I understand that pets are not permitted on the premises. If you have a service dog, please contact us to discuss. I understand I could be fined up to $500 for cleaning fees if a dog is found in my room.
-I understand that shooting firearms on or around The Manhattan Hotel properties are not permitted.
-I understand that I am bound to the terms and policies of this agreement upon acceptance of this agreement by affirmative email reply or signature, and I agree to pay the above charges and any damage or excess cleaning charges incurred according to this agreement.
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We hope you enjoy your stay at the Manhattan Hotel! Thank you!