Frequently asked questions
Check-in / Check-out
Do you offer early check-in or late check-outs?
We do our best to accommodate these requests, please email us at firstname.lastname@example.org to arrange this special request prior to check in.
Where is the enterance to the Manhattan Hotel
The Manhattan Hotel entrance is located at 228 N F Street. Enter through the Yellow door on F street.
The 4-digit access code will be sent to your cell phone number provided at time of booking. Please note this 4-digit code is NOT the same access code as your room #.
What if the Yellow Door will not open? There is an additional entrance located between Vibes Shop & Chill Ice Cream down the walkway.
What if you did not receive a text. Please text us @ 719-221-0055 your cell phone number, reservation name, and booking details. We will be glad to assist you.
Manhattan Hotel Virtual Front Desk
Where to Park
What is the WIFI
The WIFI network is "Boathouse Cantina" no password is required.
The Manhattan Hotel is a smoke free establishment. There is NO smoking of any kind in the rooms, hallway, spa deck or patios.
We love our furry friends, however, there is a No Pets allowed Policy at the Manhattan Hotel. A deep cleaning fee of $500 will be charged if this policy is violated.
The Spa Deck is open year-round and including Hot Tub and Dry Sauna. Please use at your own discretion. There is NO Smoking, NO Glass allowed on the Deck.
Please be courteous of other guest and keep the noise level set to "Chill"
The plunger is one located in the commons area near Room 1. Please return it once finished.
Is there an Elevator?
Please note the Manhattan is located on the second story with no elevator or lift.
Where is Ice Loated
• Reservations can be cancelled 8 days prior for a full refund.
• Reservations cancelled between 7 days - 48 hours will not be charged the remaining 50% balance.
• Cancellations within 48 hour notice will be charged in full and no refunds will be given past this cut off date. Guest who wish to check-out prior to their original check out date will not be eligible for a refund or credit.
River Front Patios
All of our rooms offer River front views. Rooms 1-5 are all similar. There is a vaulted ceiling. Room 1 is the largest as you drop to room 5 the vaulted ceiling drops. Rooms 1-5 all offer private river front balcony’s with bistro seating. The King Suite or Room 6, has 2 large sliding door that open to a large patio facing upstream with patio seating and lounge chairs.
All 6 rooms have access to the spa deck, which include Hot Tub, Dry Sauna, and lounge seating, with unobstructed views of the river and tenderfoot mountain.
All of our guest rooms come with Private Shower and Bathrooms, A/C & Heat, Mini-fridge, Coffee Maker, Smart-TV, WIFI and Private Balconies with Bistro seating.
What is my access code / self check-in
All Access codes are sent out via text to the phone number on file when booking the reservation day of check-in prior to 3pm.